Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Returns are accepted within 30 days of purchase. Items must be unused and in their original packaging.
When will I get my order?
Orders are usually processed within 1–2 business days. Standard shipping takes 5–7 business days within the U.S.
How much does shipping cost?
We offer free standard shipping within the U.S. for orders over $90. For orders under $90, shipping fees will be calculated at checkout.
Do the jump starters work with all vehicles?
Yes, our jump starters are compatible with most gasoline and diesel vehicles. Please check the product specifications to ensure compatibility with your engine size.
How long does a portable power station last on a single charge?
This depends on the model and usage, but typically they can power small devices for hours to days. Full specifications are listed on each product page.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.